This is just a SCAM

So it is a legit online casino. BUT….. I don’t play every day since I have other priorities with my money, so it’s been about a week and a half since I have messaged any of the operators and yesterday I messaged two different ones and I still have not heard back from them. I know a couple of people that has been put on the “Blacklist” and since they have been I all of the sudden can not get in touch with ANY of my operators…. SO I’m thinking that this is just a SCAM…..