Anyone with an account can review a casino listed here. These are the rules. They are short on purpose.
Write about your own experience
Review operators you have actually played at. First-hand experience is the only thing that makes a review worth reading.
Be specific
The most useful reviews answer concrete questions. What did you deposit, and how? What was the wagering requirement? Did a withdrawal arrive, and how long did it take? What documents were requested at verification? Did support answer?
“It’s rigged” tells the next person nothing. “I met 35x wagering on a £50 bonus, requested £200, and it took 14 days and three document requests” tells them a great deal.
Do not include personal information
No names, photographs, phone numbers, email addresses or account numbers — yours or anyone else’s. Criticise the company, not an individual employee.
No promotion
Do not review an operator you work for, own, or earn commission from. Do not use a review to advertise a competitor. Do not post the same review from several accounts.
What happens to your review
Every review is read by a person before it appears, usually within a couple of days. We check it against the rules above and nothing else. Being negative, angry or badly spelled will not get it rejected.
If part has to be removed — an account number, a staff member’s name — we remove that part and mark it. We do not rewrite your words.
Changing or deleting your review
If an operator resolved your complaint, you can update your review and the score recalculates automatically. Contact us to edit or remove anything you posted.
If an operator contacts you
Operators sometimes approach reviewers asking them to take a review down, occasionally with an offer attached. You are free to update your review if your experience genuinely changed. If you are being pressured, forward it to us — we want to know, and we have published such approaches before.
A note on losing
Losing money is not by itself evidence that a casino is dishonest. Every game has a house edge, and losing runs are normal and expected.
What is worth reporting is the operator failing to do what it promised: not paying out, changing terms after the fact, confiscating a balance, or refusing to explain why.